IT Helpdesk
ESO IT Servicedesk support is available to ESO personnel as well as visitors working at the ESO Premises.
Teamviewer QuickSupport
The IT Service Desk uses TeamViewer to remotely connect to your machine, if you need to install it please visit the teamviewer download page and install the that matches your current operating system for your computer (links below).
The Service Desk should always contact you prior to connecting your machine; If you think someone has connected to your machine and might not be part the ESO It staff, please inform either David Bargna or John Lockhart as soon as possible.
Operating System |
Comments |
---|---|
Windows | 14.2.X is the current version available |
Mac | 14.2.X is the current version available |
Linux | v13.x please select the correct image for your distribution |