Results of the Paranal Service Mode User Satisfaction Survey

Published: 14 Nov 2016
Paranal with the AOF projecting laser guide stars

The User Support Department (USD) again extends its thanks to all those Principal Investigators and their Phase 2 delegates who filled in this September's on-line Paranal Service Mode User Satisfaction Survey. A total of 187 responses were received from our targeted campaign. We have contacted, where possible, those respondents who provided detailed comments. A summary report of this latest User Satisfaction Survey is now available.

The Paranal Service Mode User Satisfaction Survey itself is always available on-line. Participating in the survey should take no more than 5-10 minutes, but please be aware that individual replies to points raised will be done only periodically. More prompt response can be obtained by emailing usd-help.