ESO Staff and Contact Information

Karl-Schwarzschild-Strasse 2
D-85748 Garching bei München

Phone: +49 89 320060
Fax: 32006664
...more addresses

Observing Support Services

Several teams provide support in regard to ESO's telescopes and instruments, e.g. support for observing proposal preparation and submission, observation scheduling, data flow operation, information service, maintain instrumentation manuals.

At ESO Garching

  • User Support Department (USD)
    is responsible for assisting users during the observing proposal preparation processes (Phase I and Phase II). The USD also maintains the Service Mode status reports, and provides assistance to Science Operations Teams on the mountains.
  • Observing Programmes Office

At ESO La Silla

At ESO Paranal

Other International Contacts

Please note that the references below link to external sites and that ESO cannot guarantee the correctness of the information provided.