Data Reduction Frequently Asked Questions

I have a problem with the HAWK-I pipeline. What should I do?


Please contact ESO via the website  In your report please include as many details as available to describe the problem you are having, if possible including:

  • what you are trying to do (i.e. what recipe is failing)
  • in what way the problem is appearing (including any/all error statements encountered)
  • what pipeline version number you're working with
  • what operating system you are working with
  • anything else you might think to be of help in diagnosing/resolving the problem.